Reviews
5-star Google, Facebook, & Yelp Reviews Combined
Barbara P.
★★★★★
The folks at Chem Dry of East Tennessee are the most professional, efficient, thorough, fair priced, helpful, honest people it has ever been my pleasure to do business with. I recommend them as highly as possible. I’m very thankful for them. They were able to come to my rescue within a couple of hours upon my desperate call to them.
Wilson B.
★★★★★
We want to give a shout out and big thanks for the excellent job cleaning our carpets this past Friday. Michael was on time, professional, and efficient. Our carpets look new once again. Thanks so much.
Kathy M.
★★★★★
Wow wow wow WOW!!!! Some of my carpet stains I thought would never come clean but David and Michael were able to remove them!! My grout has never looked so good since I have moved in and my leather looks like new! They truly have impressed me! Debbie David’s wife is so sweet and all are professional! They will get my return business!! FOR SURE!!!
Steve S.
★★★★★
Chem-Dry of East Tennessee just completed their service of several rooms and stairs. Once again they arrived on time, were courteous, professional and friendly. We have used Chem-Dry of East Tennessee several times and always receive outstanding service.
Penny M.
★★★★★
We recently contracted with Chem-Dry of East Tennessee to clean carpets. We had some pretty serious stains. They were easy to work with, very professional, punctual and eager to please us. I highly recommend them. This was my first experience with someone cleaning carpets, as I have always rented eqpt. (Doing it myself). Never again! They will be my Go-to for any future carpet cleaning needs.
Kevin M.
★★★★★
Debbie and David have done our carpets and upholstery since 1989. Our dogs and kids have kept them busy over the years! Very trustworthy
Lisa K.
★★★★★
We had Chem-Dry of East Tennessee come and clean our downstairs carpet including the stairs. They were pretty dirty since it had been a long time since we had them cleaned. They were great to deal with when I called. Very friendly and professional, gave me an estimate based on my estimated sizes of the spaces. They came on time and did everything I asked. They even cleaned the upstairs throw rug for me. The carpet looks amazing. Thank you!
Marc B.
★★★★★
Their communication was great and they arrived on time. The tech did a wonderful job cleaning the carpets in several rooms quickly. I would call them again.
April M.
★★★★★
We have a golden retriever who had an infection causing her to urinate on the carpet. A lot. I called Chem-Dry of East TN and the lady I spoke with on the phone was SO friendly! She explained everything and what my options were. They were able to get me an appointment within the week. David came and cleaned my carpet today and WOW!!! It looks and smells amazing! The price was very reasonable and I am so pleased with the work! I will definitely use them again in the future and highly recommend to anyone needing carpets cleaned!
Debbie R.
★★★★★
They came to clean 2 area rugs and carpeted bedrooms. They were very professional, courteous and helpful! He was very informative and worked quickly and efficiently. Everything came out great! Highly recommend and will definitely use them in the future.
Evelyn M.
★★★★★
We had Chem-Dry of East Tennessee clean our sofa upholstery. Our elderly cat had begun to have accidents and I couldn’t get the smell out. It was quite the process that they used, but well worth it!! You’d never know that anything had happened to it!! Would definitely recommend for pet urine removal!! Thank you for saving our sofa.
Cynthia B.
★★★★★
Beautiful granite! I consider myself a good housekeeper – always cleaning my countertops well. So when we decided to have Chem-Dry of East Tennessee clean and treat them, I wasn’t sure how much benefit we would get. Let me just say: Oh. My. Goodness! I was shocked at the amount of dirt David pulled up! Don’t kid yourself, folks! You need to have this done! After he finished, I had sparkling clean (and re-sealed) counters. Beautiful. Added note: very considerate and friendly folks – great to work with!
Sue B.
★★★★★
We have used these folks for 7+ years. They do a fantastic job. Never disappoint and always friendly, on time and super diligent. Carpets stay clean, spots do not reappear. Upholstry smells fresh and clean and looks likewise. I highly recommend them.
Rhonda L.
★★★★★
My dog peed on my couch. They came and cleaned it and got the urine smell out. I was very pleased with the service and the couch smells like a new couch again! Definitely would recommend!
Mel B.
★★★★★
Michael and David did an outstanding job on my carpets. It looks awesome and smells like new. We’ll get a few more years out of our carpet. Thanks!!
Judith I.
★★★★★
We just wanted to thank you again for the wonderful work David performed. We really didn’t think some of the water damaged could be fixed. It is amazing! We really appreciate both of you. Two of the neighbors have already called so we will see if our good news brings you more neighborhood business.
Victoria W.
★★★★★
They guys did great, my son and daughter in law just bought a home. The carpet looked bad, but they did such a great job they look new again. Thank you.
Rebecca S.
★★★★★
He did a fantastic job! Very friendly and very professional. My carpet looks good as new and is ready to list the house on the market!
Mary L.
★★★★★
Being a person with allergies, I was hesitant to bring in any chemicals that could cause a reaction. My tile floors were in desperate need of cleaning. I took a chance and called Chem-Dry of East Tennessee to clean our tile floors. They were on time, professional and finished in a timely manner. Our floors look great and I had no reactions. I would highly recommend Chem-Dry of East Tennessee and will call on them again for future needs.
Stacy L.
★★★★★
Awesome job !! Excellent customer service friendly & professional!! I will definitely have them come back as well as recommend them to friends & family.
Brad C.
★★★★★
Delighted with the professional and quality cleaning of my kitchen porcel tile. This company delivered to my expectation of service.
St. Andrew’s Church
★★★★★
They did an excellent job of cleaning the carpets in our church to get us all ready for Easter! They are always helpful, easy to work with and do great work.
Ryder B.
★★★★★
Chem-Dry of East Tennessee was very helpful to my parents! Per my parents, this group is wonderful. They have used them for over 7 years and they have yet to disappoint. Carpets always look like new after treatment and upholstery smells nice and fresh. They highly recommend them!” I am posting this on their behalf to express their satisfaction, and also to thank them on their behalf!
Silvily T.
★★★★★
Absolutely fantastic job! A high traffic area that I didn’t really have any hope of ever having clean again is absolutely spotless now! An added bonus – very friendly and congenial people.
J. C.
★★★★★
Always pleased! Fair priced excellent job on time and very professional! 5 stars
Wayne D.
★★★★★
Most definitely the most efficient, dependable, and thorough carpet cleaners!! We have used them several times and will continue to!!! Thanks for your excellent service and God bless!!
Twila M.
★★★★★
Amazing results..even got brown paint out of cream colored carpet. David was such a nice guy and hard worker…so personable! Would definitely recommend!
Mary C.
★★★★★
Our rental house carpet was nasty. Chem-Dry of East Tennessee came to the rescue. I couldn’t believe all the spots came out. Looks like new carpet. Thank you.
Teresa M.
★★★★★
Great job as usual! Professional, friendly service with fabulous results. Thanks Chem-Dry of East Tennessee!
Carol F.
★★★★★
Best carpet cleaners in east Tennessee. You will be satisfied.
Jama H.
★★★★★
Thank you so much for the work you did for both my home and camper. I appreciate your promptness, professionalism, and patience answering my questions.
John B.
★★★★★
We, North Rockwood Baptist Church, appreciate the excellent job you all did on our church. Our kitchen, tile floor, hasn’t looked better since the last time you cleaned it. Having used your company for years, we want to say a special “Thank You” to David and Debbie. We also enjoy the Christian fellowship we have.
Jeff B.
★★★★★
My experience with chem-dry was great. Prices were clearly given in advance. The cleaning technician was very friendly and was happy to answer every question I had. The carpet turned out great. My brother had used them for a rental home a couple of years ago and was pleased with their work so he recommended them to me. I will definitely use them in the future.
Buffy S.
★★★★★
Friendly, very accommodating, timely and efficient! I would both recommend & use them again.
Strabel M.
★★★★★
Great service at this location! Staff was friendly! Highly recommend.
Royce J.
★★★★★
First contact was Debbie. She was so nice in explaining the cleaning process and making my appointment to fit my schedule. David and his assistant came in the house and immediately started cleaning my carpet. David worked diligently on the rooms while his assistant concentrated on my stairs. They both did a great job and were very professional. Great Job!!
Crystal C.
★★★★★
I experienced great service (easy/quick to contact and make an appointment), great timing (fit around my schedule and were quick and efficient with the job), and great quality… we’ve used Chem-Dry of East TN for a few years now for carpet cleaning and have been very pleased with the results!! I highly recommend them to anyone!
Kellie P.
★★★★★
They did an outstanding job and it was less expensive than the estimate they gave me on the phone! They arrived on time and completed the job in less than 2 hours. I will be a customer for life!
William M.
★★★★★
Debbie and Dave are great to work with. They are very professional and knowledgeable about their craft. I had to change my appointment several times due to work conflicts, and Debbie was very patient with me and worked with me to find a time that worked for us both. I highly recommend working with them.
Shaunia F.
★★★★★
My husband and I have used Chem-Dry of East Tennessee twice now. Both times they have been amazing! Very nice, on time and does a wonderful job!!
Jim S.
★★★★★
They were exactly on time, were extremely professional and did a great job. They were even able to deal with a carpet stain that previous cleaners had been unable to get rid of. I would absolutely recommend them and will use them in the future when the need arises.
Tina R.
★★★★★
Absolutely would recommend to EVERYONE! The entire company was professional and courteous from start to finish…and beyond! The appointment was scheduled quickly, a phone call came as promised with a realistic arrival time, they treated our home with respect and care! Each team member was professionally dressed, clean and friendly. We appreciated all of these “extras” but the REAL proof is in their work! The carpets were victims of teenaged boys and pets…sometimes a combo that no carpets can recover from but Chem-Dry of East TN breathed life back into the carpets and made them look NEW! I can’t say enough good things about our experience…and I’ll keep spreading the good word to friends and family. Excellent company to work with!
Mallory G.
★★★★★
From the receptionist to the guys who showed up to clean our mattress, this company exuded professionalism, honesty, and friendliness. Not only did they get me on their schedule quickly, they also worked to get a later time that worked better with my schedule after it wasn’t originally available upon my initial call. They kept me in the loop, arrived when they said they would, and were quick and efficient! Highly, highly, recommended!
Jeanie M.
★★★★★
David was wonderful to work with. I used Chem-Dry of East Tennessee to clean my sister in law’s carpet before she brought her husband home after having stem cell transplant. The work they do is excellent. Clean and sanitized . Fresh smell. Amazing results .Highly recommend.
Shannon W.
★★★★★
Wonderful experience!! Showed up on time. They exceeded expectations of the cleanliness of our carpet. Would recommend to anyone! I was so pleased with the professionalism of this company and the customer service!!!
Patricia S.
★★★★★
We have been a customer for 18 years, Chem-Dry of East Tennessee does a great job, I wouldn’t have anyone else clean the carpet. They vacuum and then clean they are quick, thorough, and always prompt. The carpet will dry quickly, I have never been disappointed in the job they do.
Emil H.
★★★★★
Chem-Dry of East Tennessee did a phenomenal job on a my carpet and it was good as new and ready to go as soon as they left. This is a top notch company and both David and Debbie are a pleasure to deal with. I will most definitely use them again.
Bethany T.
★★★★★
David came out to clean my carpet after my roommate moved out. My roommate had left stains, and what looked like vomit, all over the bedroom. He did an amazing job and the carpet looks 100% better!!! He probably saved me my security deposit! Would highly recommend to everyone!
Carol W.
★★★★★
I have used this service several times over several years, to clean carpets, oriental rugs, and upholstery. They do a terrific job, are always courteous and professional, and work hard to provide a quality service. I am allergic to both kinds of dust mites and their work makes a tremendous difference on my ability to breathe. Highly recommended.
Donna S.
★★★★★
Have used Chem-Dry of East TN for years. Very efficient. They come on time and do a great job in a household with 5 cats and a dog!!
Consuelo H.
★★★★★
They do excellent work! David removed a stain that kept coming back after another company was unable to get rid of it. And that was with their standard cleaning solution. They also cleaned up pet stains and odor from our living room carpet (geriatric dog). Highly recommend!
Dee B.
★★★★★
Wonderful, super responsive!! So delighted with result. Tile and grout look brand new!! Thanks!!
Rebecca D.
★★★★★
I’m incredibly pleased with how my carpet looks! I am sold on Chem Dry and will definitely use them again.
Smith Events
★★★★★
They did an excellent job on our carpet at the Event Center. We had many stains because this is a public facility and when they finished, the carpet looked brand new again!
Kim B.
★★★★★
I am fabulously happy with the service from Chem-Dry of East Tennessee. My microfiber couch and loveseat were cleaned beyond my expectations. The serviceman was knowledgeable and helpful in getting my furniture to gleam! Very Satisfied customer!
Jeanne V.
★★★★★
Chem-Dry of East Tennessee is friendly and professional. They wasted no time getting started on a very thorough cleaning of our carpets.
Karen B.
★★★★★
I would highly recommend Chem-Dry of East Tennessee. They arrived right on time and did a great job cleaning my 9 year old carpet, it looks so much better. I would never use anyone else.
Jane M.
★★★★★
We had rugs and furniture cleaned and David was awesome. He was friendly and professional and did a fantastic job. We are very pleased and would highly recommend Chem-Dry of Tennessee!
Geneen K.
★★★★★
Very good job done on my rugs. Super nice people! I have used them a few times & will keep using them.
Margi S.
★★★★★
Excellent company! Our visitor’s dog got sprayed by a skunk and the odor was throughout the house. This company came in quickly, thoroughly cleaned and deoderized our carpeting and furniture. So much better! I will continue to use them for routine cleaning in the future!
Janice B.
★★★★★
This is a great carpet cleaning company. First class service from the phone call to schedule to the friendly person who thanks you for your business as he leaves your house. Used them for years and the best in town.
Sandy C.
★★★★★
Very professional and courteous. I would highly recommend this service. Very pleased!
Tamyra P.
★★★★★
David came the day before Thanksgiving and did an excellent job on my carpet! the hallway was exceptionally dirty and looks amazing!
Jane B.
★★★★★
This company is amazing. The carpet cleaning young gentleman who came to clean our carpets and area rugs, including a beautiful but dirty Persian rug, worked for hours cheerfully cleaning our rugs which not only have us but two kittie cats with tons of fur!!! walking all over them. I would recommend this company to all people who have any kind of rug!!!! Plus they really communicate re time etc. only wish I had asked them up last year too!!!!
Ann C.
★★★★★
I have been using Chem-Dry of East Tennessee for many years to clean our Leather Sectional Sofa and our Area Rugs and Chairs. They do an exceptional job. They are trustworthy, efficient and very nice.
Lisa B.
★★★★★
Always reliable and efficient. Very easy to work with. Been using them for years!
Pat H.
★★★★★
We had Chem-Dry clean our carpet, yesterday, it looks and feels, wonderful. It smells, so fresh. We will Always, use Chem- Dry of East Tennessee. The techs, were so friendly and polite. I very highly, recommend Chem-Dry of East Tennessee, AAA+
Ann W.
★★★★★
We have been using Chem-Dry of East Tennessee to clean our leather sectional sofa, rugs, and upholstered recliner for many years. They always do an excellent job and are very professional, prompt, and courteous with us. I can highly recommend them to do a great job for you.
Ann W.
★★★★★
We have been using Chem-Dry of East Tennessee to clean our leather sectional sofa, rugs, and upholstered recliner for many years. They always do an excellent job and are very professional, prompt, and courteous with us. I can highly recommend them to do a great job for you.
Kristi M.
★★★★★
I was almost certain that I had carpet in a rental unit that would have to be replaced entirely. Chem-Dry of East TN saved us hundreds of dollars! They were able to make it look nearly new. Their customer service is both professional and extremely personal. Would highly recommend their services.
Jennifer W.
★★★★★
I spray painted my door (red) and some over spray some how turned sideways and went down my hallway. Chem-Dry of East Tennessee came out ASAP and they were able to get the stains out! So grateful
Leslie M.
★★★★★
We had our tile/grout and 3 rooms of carpet cleaned. The grout was quite dirty and had not been cleaned professionally in years. It turned out great. The carpets are older and we wanted them cleaned until we can replace them. They also turned out great. The dry time is much less than steam cleaning. We would definitely use Chem-Dry of East Tennessee again and have recommended them to a family member.
Tony H.
★★★★★
Professional, courteous, accommodating, and overall did a great job. Carpets were done in a timely fashion and were ready to be walked on within just a couple hours! Great company, highly recommend.
Kathryn K.
★★★★★
Very easy to work with, honest and reliable without any upselling. First time using Chem-Dry vs traditional cleaning and loved it!
Debbie H.
★★★★★
Absolutely the best we have used. I don’t remember for how many years. Professional, on time, and doesn’t leave any soppy carpets in the wake. The dogs even approve!
Ellen W.
★★★★★
Chem-Dry of East Tennessee did a fantastic job cleaning 3 chairs for me. Very friendly yet professional. I highly recommend using their service!
Melissa H.
★★★★★
Personal, professional service. They worked with me on a special request -very tight white slipcover on a frame – and it came out beautifully. Definitely recommend.
Steve R.
★★★★★
I have used Chem-Dry of East Tennessee several times for carpet cleaning. They are friendly, professional, competitively priced, and do a great job. I will use the them in the future, and would recommend them to anyone needing carpet cleaning.
Blake M.
★★★★★
Real nice people to do business with. This is the second time I’ve used them. He did a wonderful job on the carpets! I’m very impressed. I highly recommend them and will use them again.
Anonymous
★★★★★
Excellent customer service from start to finish! The technicians were friendly and professional and explained the whole process before they began. Our carpets look great and I will be using them again and highly recommend them to anyone needing their services!!
John F.
★★★★★
Chem-Dry of East Tennessee did a great job cleaning our wool oriental area rugs. They were on time, very professional, very knowledgeable, and very friendly. I would highly recommend them.
Terrie H.
★★★★★
The Chem-Dry of East Tennessee team was very professional and courteous. My carpet is only 4 months old with a few dog accidents. I thought I was going to have to fight for warranty work with the distributor, but Chem-Dry of East Tennessee removed the stains and my carpet looks like new again – thank you!!!!
Andrew X.
★★★★★
I have used Chem-Dry of East TN both at my house and at the business I work at. Both times I was 100% satisfied with their scope of work and the results. I’d recommend their service and their knowledge to anyone needing carpet or upholstery work done.
Richard K.
★★★★★
Chem-Dry of East TN did a beautiful job taking pet stains out of our sofa cushion. It looks and smells,like brand new. They also cleaned an ottoman with food stains on it. We received excellent service from them.
Carl B.
★★★★★
They showed up on time and did what they promised to do. Pricing is very reasonable.
Donna C.
★★★★★
When my fur baby had a very messy, runny accident on my white carpet in quite a large area I thought it was done for. Fortunately I called Chem-Dry of East Tennessee. Debbie told me what to do to help at the moment and by the time David finished it looked brand new. As if it never happened. They even gave me can of cleaner for small spots on my carpet. I didn’t want to think about the trouble of replacing my carpet and thanks to Chem-Dry of East Tennessee I didn’t have to!
Anne M.
★★★★★
Very professional, very knowledgeable about cleaning the carpet. 5 stars. Highly recommend.
Michael H.
★★★★★
My kids left a mess from our dog and tobacco spit on our downstairs carpet when we were on vacation. I called Chem-Dry of East Tennessee to come out hoping some of the mess would come out. To my surprise all of it came out and my carpets smelled and looked new again.
James W.
★★★★★
They do an amazing cleaning service. They cleaned our church and all members liked the cleaning service. Their prices far beat the other companies. I will use them again when I need the carpet clean. Great Job Thank you for a job well done.
Candy J.
★★★★★
This is the BEST method to clean your carpets and i would highly recommend Chem-Dry of East Tennessee. Carpets look like new by the time David and his team are done.
Julia L.
★★★★★
They came when they said they would, did a complete and excellent job. Even did a little extra that I hadn’t planned on. Very courteous and helpful.
Sara B.
★★★★★
Great work and great customer service. They were very thorough in explaining all their services and helping us determine what we needed.
Mitch M.
★★★★★
Fairly priced, great communication over the phone, and they did a great job on our carpets. They also did a good job of getting out some stains that had been clearly set into the carpet when we moved into this house. I would highly recommend.
Betty M.
★★★★★
This is a very good company, run by such good people. They did a nice job on the cleaning they did in our home.
Jerry D.
★★★★★
Great service! Cleaned our church sanctuary carpet in about 4 hours. Carpet looks great! Very friendly and helpful.
Vicky H.
★★★★★
They do a great job. Timely, professional, quality service. This the second time we have used them. Highly recommend.
JoAnn H.
★★★★★
Had furniture and carpet cleaned yesterday. Everything looks and smells great. Thank you for the excellent work.
Brenda C.
★★★★★
I have used Chem-Dry of East Tennessee for years. They are very customer friendly and always do an excellent job. I have two dogs inside and I’ve had to have my carpets cleaned often. They always do their best to schedule my appointment to accommodate me.
Judy R.
★★★★★
This is my third time to use the company. They are very nice people, reliable and did a great job!
Dan M.
★★★★★
My wife and I were certain we would have to replace the white grout in our house (19 years old) but David and crew made it look brand new! Hats off to a fantastic job guys!!
Alicia H.
★★★★★
Chem-Dry of East Tennessee carpet cleaning service was timely, quick (less than two hours), thorough and very friendly. An excellent service for a very reasonable price!
Tim B.
★★★★★
We used Chem-Dry of East Tennessee when we purchased our home. The team showed up on time and ready to work. They did an excellent job and we will use them again.
Kelly J.
★★★★★
Great service. Very friendly. We have been using them for years. Carpet always looks great. Would recommend them to anyone.
Debbie G.
★★★★★
I heard about your quality cleaning service from my employer. I was in much need of a good carpet cleaning and had no clue whom to use. I called the very same day I learned about your excellent work. I made an appt. and was given a day, only three days of waiting time, AMAZING!. Was told someone would be here between 1pm-2pm. Everything happened right on time as I had been told. My expectations were well beyond what I could have wanted. Chem-Dry of East TN will be my only cleaning services. I called a co. just looking in YB and was given an appt in 3wks and to expect someone 1-4pm. Just a bit of info to compare to Chem-Dry of East TN. Of course, I did not use that co.
Ora A.
★★★★★
Chem-Dry of East Tennessee has cleaned our carpet for 18 years. The carpet is white. They have done routine cleaning and have been able to successfully remove difficult staiins such as red wine and coffee spills. I am sure they would do a GOOD job for you.
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